Cancellation Policy:

  1. If the customer wishes to cancel their order, they must do so within 10 days of placing the order.
  2. If the customer cancels their order within the specified timeframe, Nurmajan Car company will refund the full amount of the advance payment.
  3. If the customer cancels their order after the specified timeframe, the advance payment will not be refunded.

Refund Policy:

  1. If the customer receives a defective or damaged product, they may be eligible for a refund.
  2. The customer must contact Nurmajan Car company within 14 days of receiving the product to initiate a refund request.
  3. The refund will be issued once the product has been returned and inspected for damage.
  4. The customer is responsible for all shipping and delivery costs associated with the return.

Return Policy:

  1. If the customer wishes to return a product for any reason other than defect or damage, they may do so within 14 days of receiving the product.
  2. The product must be returned in its original condition with all packaging and accessories.
  3. The customer is responsible for all shipping and delivery costs associated with the return.